TY  - BOOK
AU  - Pangarkar,Ajay M.
AU  - Kirkwood,Teresa
TI  - The trainer's balanced scorecard: a complete resource for linking learning to organizational strategy 
T2  - Pfeiffer essential resources for training and HR professionals
SN  - 9780787996581 (pbk.)
U1  - 658.3124 22
PY  - 2009///
CY  - San Francisco, CA
PB  - Pfeiffer
KW  - Employees
KW  - Training of
KW  - Organization
KW  - Strategic planning
N1  - "An essential knowledge resource"--P. [4] of cover; Includes bibliographical references (p. 371-377) and index; Defining organizational strategy -- The balanced scorecard -- Alignment with management's expectations -- Business data and performance metrics -- Business processes and performance measures -- Workplace learning in relation to financial performance -- Developing the learning and growth perspective -- An application of the learning and growth perspective -- The case of Sky Air Limited -- The learning department's balanced scorecard -- Factors affecting strategy, balanced scorecard, and workplace learning
ER  -