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005			20140430124100.0
008			140430s2009 caua b 001 0 eng
020			_a9780787996581 (pbk.)
020			_a0787996580 (pbk.)
040			_aDLC _cDLC _dBTCTA _dBAKER _dYDXCP _dC#P _dCDX _dBWX _dDLC _dBD-SyAU
082	0	0	_a658.3124 _222 _bPAT
100	1		_aPangarkar, Ajay M. _92184
245	1	4	_aThe trainer's balanced scorecard : _ba complete resource for linking learning to organizational strategy / _cAjay M. Pangarkar and Teresa Kirkwood ; foreword by David Norton.
260			_aSan Francisco, CA : _bPfeiffer, _cc2009.
300			_axxxii, 388 p. : _bill. ; _c24 cm.
490	1		_aPfeiffer essential resources for training and HR professionals
500			_a"An essential knowledge resource"--P. [4] of cover.
504			_aIncludes bibliographical references (p. 371-377) and index.
505	0		_aDefining organizational strategy -- The balanced scorecard -- Alignment with management's expectations -- Business data and performance metrics -- Business processes and performance measures -- Workplace learning in relation to financial performance -- Developing the learning and growth perspective -- An application of the learning and growth perspective -- The case of Sky Air Limited -- The learning department's balanced scorecard -- Factors affecting strategy, balanced scorecard, and workplace learning.
650		0	_aEmployees _xTraining of. _92185
650		0	_aOrganization. _92186
650		0	_aStrategic planning. _92187
700	1		_aKirkwood, Teresa. _92188
830		0	_aPfeiffer essential resources for training and HR professionals. _92189
942			_2ddc _cBK
999			_c1180 _d1180