The trainer's balanced scorecard :
Pangarkar, Ajay M.
The trainer's balanced scorecard : a complete resource for linking learning to organizational strategy / Ajay M. Pangarkar and Teresa Kirkwood ; foreword by David Norton. - San Francisco, CA : Pfeiffer, c2009. - xxxii, 388 p. : ill. ; 24 cm. - Pfeiffer essential resources for training and HR professionals . - Pfeiffer essential resources for training and HR professionals. .
"An essential knowledge resource"--P. [4] of cover.
Includes bibliographical references (p. 371-377) and index.
Defining organizational strategy -- The balanced scorecard -- Alignment with management's expectations -- Business data and performance metrics -- Business processes and performance measures -- Workplace learning in relation to financial performance -- Developing the learning and growth perspective -- An application of the learning and growth perspective -- The case of Sky Air Limited -- The learning department's balanced scorecard -- Factors affecting strategy, balanced scorecard, and workplace learning.
9780787996581 (pbk.) 0787996580 (pbk.)
Employees--Training of.
Organization.
Strategic planning.
658.3124 / PAT
The trainer's balanced scorecard : a complete resource for linking learning to organizational strategy / Ajay M. Pangarkar and Teresa Kirkwood ; foreword by David Norton. - San Francisco, CA : Pfeiffer, c2009. - xxxii, 388 p. : ill. ; 24 cm. - Pfeiffer essential resources for training and HR professionals . - Pfeiffer essential resources for training and HR professionals. .
"An essential knowledge resource"--P. [4] of cover.
Includes bibliographical references (p. 371-377) and index.
Defining organizational strategy -- The balanced scorecard -- Alignment with management's expectations -- Business data and performance metrics -- Business processes and performance measures -- Workplace learning in relation to financial performance -- Developing the learning and growth perspective -- An application of the learning and growth perspective -- The case of Sky Air Limited -- The learning department's balanced scorecard -- Factors affecting strategy, balanced scorecard, and workplace learning.
9780787996581 (pbk.) 0787996580 (pbk.)
Employees--Training of.
Organization.
Strategic planning.
658.3124 / PAT