The trainer's balanced scorecard : a complete resource for linking learning to organizational strategy / Ajay M. Pangarkar and Teresa Kirkwood ; foreword by David Norton.
Material type:
TextSeries: Pfeiffer essential resources for training and HR professionalsPublication details: San Francisco, CA : Pfeiffer, c2009.Description: xxxii, 388 p. : ill. ; 24 cmISBN: - 9780787996581 (pbk.)
- 0787996580 (pbk.)
- 658.3124 22 PAT
| Item type | Current library | Call number | Copy number | Status | Barcode | |
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Books
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Central Library, SAU General Stacks | 658.3124 PAT (Browse shelf(Opens below)) | 1 | Not For Loan | 0006349 |
"An essential knowledge resource"--P. [4] of cover.
Includes bibliographical references (p. 371-377) and index.
Defining organizational strategy -- The balanced scorecard -- Alignment with management's expectations -- Business data and performance metrics -- Business processes and performance measures -- Workplace learning in relation to financial performance -- Developing the learning and growth perspective -- An application of the learning and growth perspective -- The case of Sky Air Limited -- The learning department's balanced scorecard -- Factors affecting strategy, balanced scorecard, and workplace learning.
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